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Join the crew.

Like what you see? Are you talented and excited about joining a fun, fast paced team and helping us build an amazing company. we’d love to chat!

About REEF

At reef.ai, we’re striving to build a different kind of AI company. We’re NOT building a company that’s attempting to replace or script what humans do. We’re building a company that augments the knowledge and experience of customer success professionals, creating the ideal combination of artificial intelligence and human intelligence. The result is individuals that perform, companies that grow, and customers who thrive.

About the role

REEF is a web application that combines the power of data and artificial intelligence with an intuitive interface to make it easier for Customer Success professionals to take on the most impactful actions at the right time with the right customers. In this fully remote role you will partner with design and product to bring to life the next generation Customer Success platform through balancing important innovations and urgent deliverables.

Requirements

  • A proven history of building great experiences that delight users and provide intuitive solutions to customers’ problems
  • Great communication skills with a focus on efficient cross-functional partnerships with product, design and other stakeholders to deliver value
  • Innovate and deliver on multiple layers of the stack: TypeScript, Angular, HTML, CSS
  • Familiarity with Firebase/Dynamo
  • Comfortable working through ambiguous requirements with the drive to deliver customer impact

About you

  • You have 5+ years of front-end engineering experience
  • You have professional experience with a modern front-end framework such as Angular or React
  • You are experienced in leading the design and implementation of one or more key initiatives in parallel
  • You are familiar with engineering best practices and principles of design
  • You are adept at making trade-offs: knowing when to move fast and when to build for the future
  • You have a passion for building great user experiences
  • You are self-directed and able to lead technical direction and delivery of front-end components
  • You have a background in Computer Science or in a related field
  • You are a great human and you want to be a part of building a diverse and inclusive culture where people are inspired to do their best work

Interested in learning more about working at reef.ai? Want to understand what reef.ai is doing to build a diverse and inclusive culture to create an environment where people are inspired to do their best work. We're hiring! Inquire at team@reef.ai

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